|
PUSH CRM CASES OUT TO YOUR MOBILE WORKERS
PICK UP ACTIVITIES AS THEY HAPPEN
‘Where are my people
now?
‘What are they
doing?’
‘What did they do
yesterday and so far this month?’
‘How is a particular
job going?’
‘Is the team getting
enough work done?’
‘Is everyone paying
their way?’
And finally, ‘Why
does it take so much time to process these job sheets?’
Activiser extends
Microsoft CRM to your mobile team, giving them access to what they need, when
they need it, wherever they are.
Electronic job sheets tailored to your mobile
service teams
Activiser
provides a wireless and paperless link between your CRM and your service staff
in the field. Activiser delivers the dynamic, real-time information your
service staff requires to maximize customer satisfaction and to optimize
resource utilization.
· Increase
efficiency: Deliver job orders in real time, directly to your service
staffs’ PDAs. Complete more service calls with the same number of staff.
Shorten billing cycles.
· Improve
customer service levels: Respond faster to critical job orders. Optimize
routing of service staff. Access historical customer data to help resolve
current issues faster.
· Reduce
costs: Eliminate duplicate data entry. Minimize travel—and phone calls—to
and from the office. Eliminate multiple site visits to complete a job.
Take the
stress out of managing a field service organization. Do more with less. Access
real-time information wherever and whenever you need it.
Activiser is
efficiency made easy.
|