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Enough hours in the day?
Your customers demand, and deserve, prompt, professional
service.
If you can not deliver, your competitors will.
Your field service staff has too much to do, and too
little time to do it.
You need to increase efficiency, improve customer service
and reduce costs.
Electronic job sheets tailored to your mobile service
teams
Activiser provides a wireless and paperless link between
your existing systems and your service staff in the field. Activiser delivers
the dynamic, real-time information your service staff requires to maximize
customer satisfaction and to optimize resource utilization.
· Increase
efficiency:
Deliver job orders in real time, directly to your service staffs’ PDAs.
Complete more service calls with the same number of staff. Shorten billing
cycles.
· Improve
customer service levels:
Respond faster to critical job orders. Optimize routing of service staff.
Access historical customer data to help resolve current issues faster.
· Reduce
costs:
Eliminate duplicate data entry. Minimize travel—and phone calls—to and from the
office. Eliminate multiple site visits to complete a job.
Take the stress out of
managing a field service organization. Do more with less. Access real-time
information wherever and whenever you need it.
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