Our Business

RSR utilise the experience of it's staff to offer high quality CRM services to clients of all sizes across a wide range of industries.  With over 5 years experience working on projects from a few as three users up to projects cover many thousands of users enables us to bring an independent view and a wealth of business and related CRM experience to our clients.

Working with both Microsoft partners and end clients we deliver a range of services focused on Microsoft CRM.

Our service cover the whole process for either a partner organisation or an end client.

Solution services include as much or as little of the following as are required by a client.

• Presales presentations and system demonstration
• Business reviews
• Discovery for solution outline
• Workshops for details requirements analysis
• Creation of a specification of requirements with details of the solution fully implemented
• Customisation services
• Development services for application specific requirements
• Delivery of standard training
• Development and delivery of solution specific training and materials

All of the above is managed through tried and tested project management methodology's from Microsoft, Prince, PMA and ITIL.

CRM Productivity Solutions

As well as supporting partners and clients in their CRM deployments, we also offer a range of innovative Microsoft CRM productivity tools.

Working with highly accredited development partners we offer solutions for:-

• Field Service Automation
• Project Management
• Employee Management
• Policy and Procedure Management
• Customer Care Management
• Customer Feedback Management

These solutions offer deliver functionality quickly and easily offer productivity and solution enhancements for both clients and partners.

Faststart CRM Solutions

Many organisations look at the cost of entry to a fully functional CRM solution as prohibitive, a faststart hosted solution enables any organisation to quickly, easily and very cost effectively get a Microsoft CRM solution up and running.

Hosting allows you to use your existing email environment and offers a fully integrated Microsoft Outlook client that allows you to work from a single point for your day to day email and customer management activities with Microsoft CRM.

If email is not so important use Microsoft CRM from any web browser to deliver full functionality quickly and easily.

Working with highly accredited hosting partner offering full secure data centre services the benefits of hosting are easy to see:-

• Hosted solution, no capital outlay
• Fast proof of concept delivery
• Faststart program
• Fully customisable to an individual organisations requirements
• Easily transferred to an in house system
• Full training
• Full support

Hosted CRM delivered in hours not days, customised solutions delivered in days not weeks; Microsoft CRM allows to be up and running and managing your prospects and customer quickly and easily working exactly as you are used to working even now.

Contact Information

Telephone 0118 973 2661

Postal address

46 Kingsley Road, Eversley, Hampshire, RG27 0NA

Electronic mail

General Information: info@rsrbusinessconsultancy.co.uk
Webmaster: info@rsrbusinessconsultancy.co.uk

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